Lead IT Support

BRIO Group · 📍 Serang · Diposting 2026-10-13
FULL_TIME⭐ TERVERIFIKASI
Rp 8.000.000 – Rp 15.000.000 per month
BRIO Group is seeking a skilled and experienced Lead IT Support to join our team in Serang. In this role, you will be responsible for providing technical support and ensuring the smooth operation of our IT infrastructure. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and the ability to work well under pressure.

📋 Tanggung Jawab Pekerjaan

Provide technical support to end-users and ensure the smooth operation of IT systems.,Troubleshoot and resolve hardware, software, and network issues.,Install, configure, and maintain IT equipment and systems.,Monitor and maintain network security and data backup systems.,Develop and implement IT policies and procedures.,Train and mentor junior IT staff.,Collaborate with other IT teams to ensure system integration and performance.,Stay up-to-date with the latest IT trends and technologies.

🎓 Kualifikasi & Syarat

Bachelor's degree in Computer Science, Information Technology, or a related field.,Minimum of 5 years of experience in IT support.,Strong knowledge of IT infrastructure, including hardware, software, and networks.,Experience with IT security and data backup systems.,Excellent problem-solving and communication skills.,Ability to work well under pressure and meet deadlines.,Knowledge of ITIL or similar IT service management frameworks is a plus.,Familiarity with cloud computing and virtualization technologies is a plus.

🛠️ Keahlian

Technical troubleshooting and problem-solving skillsStrong knowledge of IT infrastructure and systemsExperience with IT security and data backup systemsExcellent communication and interpersonal skillsAbility to work well under pressure and meet deadlinesKnowledge of ITIL or similar IT service management frameworksFamiliarity with cloud computing and virtualization technologies
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